Privacy Policy for TranscribeIQ

Effective Date: November 1st, 2023

Introduction At TranscribeIQ, we are dedicated to safeguarding the privacy and personal information of our customers and users. This Privacy Policy provides detailed information on the handling, storage, and protection of personal data collected through our services.

Information We Collect

  • Personal Information: Includes, but is not limited to, name, contact details, job title, company, and transactional data.
  • Usage Data: Information on how the Services are accessed and used, such as clickstream data and other communication data.
  • Technical Data: Includes IP address, login data, browser type/version, time zone setting, and location data.
  • Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our services.

How We Use Your Information

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues

Sharing Your Information

  • With consent: We may share personal information with third parties when we have explicit consent to do so.
  • For external processing: We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy.
  • For legal reasons: We will share personal information with companies, organizations, or individuals outside of TranscribeIQ if we believe that access, use, preservation, or disclosure of the information is reasonably necessary.

Your Data Protection Rights

  • The right to request to access, update or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

Data Security We use appropriate technical and organizational measures to protect the personal information that we collect and process.

Children’s Privacy Our service does not address anyone under the age of 18 (“Children”).

Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us If you have any questions about this Privacy Policy, please contact us at support@transcribeiq.ai